User Roles

Assign roles to users to define their capabilities.

Organization Level

Organization roles grant permissions across the entire account, including all groups and global settings.

Note

Permissions are additive. An Organization Admin automatically inherits management capabilities over all Groups.

Role	Primary Responsibility
Organization Member	Basic user, resources can be assigned to user afterwards.
Organization Support	Access to all computers but cannot manage permissions, used for remote support.
Organization Administrator	Can manage the organization and resources.

Group Level

Group level roles only grant authority within a specific Group.

Role	Primary Responsibility
Group Member	Standard user authorized to connect to workstations within the group.
Group Support	Technical role with permission to connect to any workstation within the group.
Group Administrator	Manages group resources, including adding users to computers or containers.
Extended Group Admin	Inherits all Group Admin rights, with the additional authority to grant workstation access to external users from outside the group.